Terms & Conditions

Welcome to Vedasmi.com, an online service owned, operated, and managed by Vedasmi Herbals (“Vedasmi,” “we,” “our,” or “us”). Your use and access to our website are governed by the following terms and conditions, which constitute a legally binding agreement between you and Vedasmi.

User Agreement

By using and/or accessing Vedasmi.com (“Website”), you (“user,” “you,” “your”) agree to adhere to and be bound by the terms outlined in this User Agreement indefinitely. This agreement remains effective until you cease to use or access the Website.

Modifications to the Agreement

We reserve the right, at our sole discretion, to modify or replace these terms at any time without prior notice. Your continued use of the Website following the posting of any changes to this User Agreement constitutes acceptance of those changes. It is your responsibility to review the User Agreement periodically to be aware of any modifications.

Contact Us

If you have any questions, comments, or concerns regarding this User Agreement or experiences with our services, please reach out to us at info.vedasmi@gmail.com. We value your feedback and will address your concerns to the best of our ability.

Your Responsibility

We endeavor to provide you with the most accurate and up-to-date information on our Website. However, it is your duty to review these terms and conditions regularly to ensure you are aware of any changes and that they meet your needs.

Thank you for visiting Vedasmi. We appreciate your understanding and compliance with these terms as we work to ensure a secure and satisfactory user experience for all our visitors.

Restrictions on Use

All materials displayed or performed on the Website, including, but not limited to, text, graphics, logos, tools, photographs, images, illustrations, software or source code, audio and video, animations, and Themes (collectively, “Content”), are protected by copyright and other intellectual property laws.

Personal Use

You are permitted to use the Website and its contents for your personal, non-commercial use only. Any other use, including copying, storing, reproducing, distributing, or modifying the content in whole or in part is strictly prohibited without the express written consent of Vedasmi.

Intellectual Property

The Website features content that is protected by copyright, trademark, and other intellectual property laws. Such protections cover both content owned by Vedasmi Herbals and content owned by third parties. Vedasmi Herbals respects the intellectual property rights of others and asks that you do the same.

Prohibitions on Commercial Use

Unless expressly permitted in writing by Vedasmi, you may not:

• Modify, publish, or transmit the Content;
• Sell, reproduce, create derivative works from the Content;
• Distribute, repost, perform, display the Content;
• Engage in any form of exploitation of the Content for commercial purposes.

Maintenance and Design

The Website is designed, updated, and maintained by Vedasmi Herbals or its licensors. Vedasmi reserves the right to amend or withdraw any of the Content available on the Website at its sole discretion without notice.

Compliance

You agree to comply with all copyright laws and any copyright notices, information, or restrictions contained in any content available on or accessed through the Service. Users of the Website must not use any Content in a manner that infringes any of our intellectual property rights or the intellectual property rights of third parties.

We appreciate your cooperation in upholding these legal requirements and protecting intellectual property rights. If you have any questions regarding these guidelines, please contact us at Vedasmi.

Commitment to Accuracy

At Vedasmi, we are committed to providing precise and updated information on our website. We have undertaken diligent efforts to ensure the accuracy of the data, including the correct pricing at the time of publishing and fair descriptions of all our products. Please note that all listed prices include VAT, while services are quoted excluding service tax due to varying regulations associated with different services.

Product Presentation

While we strive for accuracy in the presentation of our products, there might be slight variations in the packaging from what is shown on the website. Additionally, the weights, dimensions, and capacities mentioned are approximations and are provided to give you a general understanding of the product specifications.

Despite our endeavors to precisely showcase the colors of our products, we cannot guarantee an exact match on your monitor’s display due to individual monitor differences. Therefore, the actual color of the product upon delivery might differ slightly from what is displayed on the website.

Ordering Process

All products and services showcased on our website represent an invitation to offer. When you place an order, it signifies your purchase offer, which is subject to the stipulations outlined in this User Agreement. We maintain the discretionary right to either accept or reject your offer wholly or partially.

Order Acceptance

The acceptance of your order will be confirmed upon the dispatch of the ordered product(s). It is important to note that products from a single order may be dispatched separately. In such cases, the dispatched portion of the order is considered accepted, while the remaining part remains an open offer subject to our acceptance or rejection.

We will not be bound to any agreement until the actual dispatch of the product(s). However, we will communicate the receipt of your order promptly, followed by a confirmation upon dispatch, indicating the acceptance of your order, provided we have your email address or phone number. Note that the product image(s) displayed on our website may not exactly represent the actual product.

Thank you for your understanding and cooperation. For any concerns or queries, feel free to reach out to us.

By utilizing Vedasmi Herbals’ website or engaging in transactions through the mobile app or any other communication medium, you (“User”) agree to abide by the following terms and conditions:

1. Lawful and Approved Use

The User is permitted to use the website strictly for lawful and designated purposes as outlined in the Vedasmi Herbals and Google policies. Any breach of these policies may invite stern legal actions guided by relevant policies and governing laws.

2. Pricing and Promotion

Vedasmi Herbals endeavors to offer competitive pricing on all products and services. However, it does not guarantee the lowest prices in any geographical region, and prices are susceptible to change without notice. Promotional prices are valid exclusively for the respective promotional periods and not before or after. All promotions are subject to stock availability and may be updated or withdrawn at Vedasmi Herbals’ sole discretion without prior notice. Promo codes, once applied, are non-refundable in case of order cancellation.

3. Product Authenticity and Seller Obligations

Vedasmi.com assures the authenticity of all products listed by our sellers, who are contractually obliged to sell only genuine items. While we oversee the condition of items sold, this guarantee excludes manufacturing defects. The pricing of products is determined by individual sellers.

4. Cashback Offers

In instances of cashback offers facilitated by banks, users must adhere to both this User Agreement and the respective bank/card issuer’s terms and conditions.

5. Order Cancellation

Vedasmi Herbals holds the right to cancel orders due to various reasons including, but not limited to, technical errors, stock unavailability, or other unforeseen issues, without any liability. Furthermore, Vedasmi Herbals reserves the right to refuse or cancel orders at its discretion without providing reasons. This includes situations arising from pricing errors, non-availability of products, or issues flagged by our credit and fraud avoidance department. In case of cancellations after credit card charges, the amount will be reversed in the user’s account.

6. User Order Cancellation

Users may request order cancellations; however, Vedasmi Herbals retains the right to accept or reject such requests at its discretion without needing to specify a reason. Orders processed cannot be cancelled. The decision on whether an order has been processed lies solely with Vedasmi Herbals, and users agree not to dispute these decisions.

7. Bulk Order Cancellation

Vedasmi Herbals reserves the right to cancel ‘Bulk Orders’ based on certain criteria determined by Vedasmi Herbals. In such cases, any utilized reward points or promo codes will not be refunded. Criteria defining ‘Bulk Orders’ include, but are not limited to, orders for commercial resale, multiple orders for the same product at the same address, large quantities of a single product ordered, invalid address details, or any fraudulent methods used to place the order.

8. Modifications to the Agreement

Vedasmi Herbals can modify, change, or update portions of this agreement at its discretion without any prior notice to the user.

9. Limitation of Liability

In any circumstance, Vedasmi Herbals’ liability will not exceed providing the user with a replacement or an alternative product of equal value.

Governing Law

This agreement is governed by Indian law, and any arising disputes will be subject to the jurisdiction of the courts in Ranchi (Jharkhand), India.

For any concerns, kindly contact us through the prescribed channels. Your cooperation is highly appreciated.

As a user of the Vedasmi Herbals website, it is incumbent upon you to adhere to the following usage restrictions meticulously. Failure to do so could invite stringent legal actions. You are expressly prohibited from engaging in any of the following activities:

Prohibited Conduct and Content

• Dissemination of Inappropriate Material: You must abstain from spreading material that is unlawful, vulgar, abusive, libelous, harmful, or encouraging criminal behavior, or any material that can incite civil liabilities.
• Unauthorized System Access: Unauthorized access to other computer/network systems is strictly prohibited.
• Interference with Other Users: Disrupting another user’s ability to enjoy the services offered by Vedasmi Herbals’ website is not allowed.
• Legal Breaches: Engaging in actions that breach any prevailing laws is forbidden.
• Network Disruptions: You are barred from causing disruptions to networks or websites linked to Vedasmi Herbals’ website.
• Copyright Violations: Reproducing, storing, or transmitting copyrighted materials without proper authorization is prohibited.

Unlawful Content

You are not permitted to share, upload, publish or transmit any information that:

• Infringes upon Others’ Rights: Is unauthorized or infringes upon someone else’s rights.
• Unlawful and Offensive: Engages in or promotes unlawful activities, or is hateful, racist, defamatory, harmful to minors, or encourages money laundering or gambling.
• Violates Intellectual Property Rights: Infringes on any patent, trademark, copyright or other proprietary rights.
• Misleading and Fraudulent: Misleads or deceives others regarding the origin of such messages or shares information that is offensive or menacing in nature.
• Impersonation: Involves impersonating another individual.
• Malware: Introduces software viruses or any other codes, files, or programs designed to impair the functionality of any computer resource including the Vedasmi Herbals’ website.
• Threats to National Security: Threatens the sovereignty, integrity, defense, or security of India or its relationships with foreign states.

Prohibited Actions

• Security Breaches: Attempting to violate the security or integrity of the website is strictly forbidden.
• Disruptive Information Transmission: You must not transmit disruptive or competitive information on the Vedasmi Herbals’ website.
• False Information Submission: Deliberate submission of false, inaccurate, or incomplete information on the website is prohibited.
• Unsolicited Communications: You are barred from engaging in unsolicited communications with other users of the website.
• Unauthorized Navigation Tools: Utilizing unauthorized tools or mechanisms, such as spiders, robots, etc., to navigate or search the website is not allowed.
• Reverse Engineering: Attempts to decipher, decompile, disassemble, or reverse engineer any part of the Vedasmi Herbals’ website are forbidden.
• Content Duplication: You must refrain from duplicating any of the content on the Vedasmi Herbals’ website.
• Framing and Linking: Engaging in framing, hotlinking, or deep linking any content on the Vedasmi Herbals’ website is prohibited.

Your adherence to these restrictions is imperative to maintain a safe and respectful environment for all users. Thank you for your cooperation.

We hold the exclusive right to determine and impose limitations on the number of items that can be purchased per individual, per household, or per transaction. These limitations may pertain to purchases made through a single account, utilizing the same credit/debit card, or those involving identical billing and/or shipping addresses.

We are committed to communicating promptly with our customers should any such restrictions be enforced on their orders. Additionally, we maintain the discretionary authority to prohibit sales to any individual or entity, based on our internal criteria.

Thank you for your understanding as we work to ensure fair and secure purchasing experiences for all our patrons.

We endeavor to present the most accurate data regarding our products and their respective pricing. However, there may be instances where inaccuracies, including typographical errors, may occur in product or pricing information. The confirmation of the product price will only occur once your order has been placed.

Should a product be incorrectly priced or described due to a typographical error or an error in the information received, we retain the unequivocal right, exercised at our sole discretion, to decline or cancel any orders made for the said product, unless it has already been dispatched. If there is a discrepancy in pricing, we hold the right to either reach out to you for guidance or to cancel your order, notifying you about the cancellation.

In circumstances where your order has not yet been dispatched, it will not be considered as accepted; we reserve the right to amend the price and contact you for further instructions via the email address or phone number provided at the time of registration, or to cancel the order while communicating the cancellation to you.

Upon acceptance of your order, the corresponding amount will be charged to your credit/debit card account, and you will be informed of the transaction’s completion through email or phone, whichever is applicable. Noteworthy, payment processing might occur before the product dispatch. In scenarios where we must revoke the order post-payment processing, the total amount will be reverted to your credit/debit card account.

We are committed to offering the best value; nonetheless, it is important to note that prices and availability are variable and can alter without previous notification.

Promotional offers and discounts we run are not universal on the site but are restricted to certain categories. It’s essential to note that coupon codes might not be applicable to specific categories, including but not limited to diapers and baby food, as well as other products or services determined at our sole discretion.

Vedasmi Herbals expressly disclaims all warranties or conditions, be they express or implied, including but not limited to warranties or conditions of information and context. Vedasmi Herbals shall not be held accountable for any loss or damage that anyone may suffer as a result of utilizing any information contained in the materials available on this website.

The User Agreement, as well as any contractual obligation between Vedasmi Herbals and you, will be governed by the laws of India, with the courts of New Delhi having exclusive jurisdiction over any disputes. All disagreements shall be resolved through arbitration in New Delhi, conducted in English by a single arbitrator appointed by us in accordance with the Arbitration and Conciliation Act of 1996. Each party involved in the arbitration will be responsible for covering its own costs.

You hereby agree to defend, indemnify, and hold Vedasmi Herbals harmless, including its employees, directors, officers, agents, and their successors and assigns, from and against all claims, liabilities, damages, losses, costs, and expenses, which include attorney’s fees. This indemnification applies to claims that are founded upon your actions or inactions leading to any loss or liability to Vedasmi Herbals or any third party. It encompasses, but is not limited to, breach of warranties, representations, or undertakings; failure to fulfill any of your obligations under this User Agreement; and violation of applicable laws and regulations, such as those pertaining to intellectual property rights, payment of statutory dues and taxes, libel claims, defamation, infringement upon privacy or publicity rights, service loss experienced by other subscribers, and infringement of intellectual property or other rights. Noteworthy, this clause will remain effective even after the termination or expiration of this User Agreement.

Access to and use of the Vedasmi Herbals website is exclusively available to individuals who are legally empowered to enter binding contracts as per the prevailing legislation. Individuals defined as “incompetent to contract” under the provisions of the Indian Contract Act of 1872, including but not restricted to undischarged insolvents, are not authorized to use the Vedasmi Herbals website. Vedasmi Herbals reserves the unilateral right to cancel your membership and restrict your access to the website.

Persons who have had their membership suspended or terminated by us for any reason are ineligible to use the website. In the event that you are registering on behalf of a business entity, you affirm that you are endowed with the requisite authority to commit the entity to this User Agreement. Vedasmi Herbals does not warrant that the products or services cited in the website materials are suitable for use or accessible outside India.

Individuals accessing this website from outside the territorial bounds of India are mandated to adhere to the local laws applicable in their jurisdiction. Vedasmi Herbals confines its delivery services to the geographical limits of India, disclaiming liability for any claims associated with orders placed from outside India. It is pertinent to note that certain Indian states impede direct inter-state sales, necessitating distinct documentation to facilitate such transactions devoid of dual taxation. In situations where orders emanate from such states or are directed to such states, Vedasmi Herbals retains the absolute discretion to acknowledge or decline the order. Individuals accessing the website from these states must comply with the respective local regulations, as applicable.

Product delivery is limited to states maintaining an open import policy, and Vedasmi Herbals is not responsible for claims arising from orders to restricted states. Unless stated otherwise through additional product-specific terms and conditions, this agreement supersedes all preceding agreements, understandings, or representations and remains predominant irrespective of any discrepancy with terms stipulated in any other submitted orders.

Your Agreement to this Policy

By using or accessing Vedasmi Herbals’ Website, you signify your agreement to this privacy policy. If you disagree with any aspect of this policy, we kindly ask that you refrain from using our website.

Information Collection and Use

You voluntarily provide all information, including any sensitive personal details. While you have the right to retract your consent in alignment with this User Agreement terms, such retraction won’t have a retroactive effect.

We grant you the right to access, amend, rectify, and delete your data accrued due to your decision to become a website user. Should you update your details, we might retain a copy of the initial information in our records.

During your website visit, we automatically obtain certain data, such as the URL you came from, your IP address, operating system, browser type, email patterns, and your ISP details to facilitate service enhancement through trend analysis.

Cookies and Web Beacons

Our website utilizes temporary cookies to secure non-sensitive information used for site and service administration. While authorized third parties may set or recognize a unique cookie on your browser during ad servings or service optimization, we assure you that no personally identifiable information is stored in these cookies.

Communication Data

For service administration and quality control, we might retain records of telephone conversations initiated for inquiries, orders, or other pertinent objectives.

Advertising

We permit select firms to present advertisements to you, relying on non-personal data to tailor some ads to match general profiles; we unequivocally state that no personal data is utilized for ad targeting.

Security

While we prioritize your online safety, we cannot guarantee immunity from potential damages, including virus infections, during your website use or data downloads. Your exclusive remedy for dissatisfaction with the website is to cease its use.

External Links and Third-party Services

Note that this policy exclusively governs websites and services controlled by us. We hold no sway over other sites linked within our services and disclaim responsibility for their privacy practices and content accuracy.

We advise you to familiarize yourself with the privacy policies of these external platforms.

User Interactions

Our website facilitates user interactions and content posting accessible to others, raising the possibility of data collection by other users. We categorically reject any liability arising from misuse of information shared in such public spaces.

Data Sharing and Confidentiality

We safeguard the confidentiality of our associates’ data, ensuring your IP address and personal details remain undisclosed to third parties without your consent, barring legal obligations. We might share aggregate insights with specific stakeholders to foster business growth without seeking your consent, yet we guarantee the non-disclosure of identifiable data for promotional and marketing endeavors.

We are open to addressing your privacy concerns, pledging to respond judiciously to uphold your trust in our service.

Thank you for trusting Vedasmi Herbals. Your privacy is of utmost importance to us, and we are committed to safeguarding it.

Given the nature of our ayurvedic proprietary medicines, we cannot process refunds once the product is delivered.

Return Procedure

Contact our customer care within 3 days of receiving your order to initiate a replacement or exchange, adhering to the above stipulations. Following approval from customer care, return the product with the invoice in unused condition and original packaging. Please include details of the items you wish to exchange or replace and send it to the address below, retaining your courier Airway bill for future reference:

Vedasmi Herbals
2nd Floor, Neelkanth Tower, Block Road
Ratu, Ranchi – 835222
Jharkhand

For any further queries related to our return policy, contact us at info.vedasmi@gmail.com.

Thank you for choosing Vedasmi Herbals. We are here to assist you with a secure and satisfying shopping experience.

We maintain the unequivocal right to deny service to any individual or entity at any given moment. Furthermore, we hold the sole discretion to suspend or terminate services at any juncture should we encounter issues such as computer viruses, bugs, or other technical difficulties that compromise the security or proper administration of the service.

We may periodically send you communications regarding our company, the website, our portfolio of websites, our array of products, sales promotions, newsletters, SMS updates, and information about our group companies or business partners.

Should you wish to opt out of receiving such communications, wholly or partially, we kindly ask you to utilize the “unsubscribe” link located in every email we distribute or to register as a “Do Not Disturb” user. We commit to processing your request within seven business days, with business days defined as any day except Saturdays, Sundays, and public holidays recognized in India.

For further clarification or assistance, please do not hesitate to reach out to our customer support service.

You hereby acknowledge and agree that when utilizing services on the Website, it is your responsibility to provide correct and accurate financial details, including credit/debit card information. You affirm that any financial facilities used are lawfully owned or obtained by you.

Please note that all financial information provided by you is transmitted directly to our acquiring bank and is not accessed or stored by us. Consequently, we cannot be held responsible for any fraud or unauthorized use of your credit/debit card. In the case of fraudulent use, the burden of proof resides solely with you to demonstrate the legitimacy of your actions.

Furthermore, we, along with our acquiring banks or financial institutions, retain the right to recover any and all costs associated with the recovery of goods, collection charges, and legal fees from individuals engaging in fraudulent activities on the Website. We reserve the right to take legal action against any individuals involved in unlawful actions or breaches of these terms and conditions, in accordance with applicable laws.

As you engage with the Website or correspond with us through email, you are opting to communicate with us through electronic means. You hereby grant us permission to communicate with you electronically, whether that be through email or notifications posted on the Website.

You recognize that all forms of agreements, notices, disclosures, and other exchanges of information that we share with you electronically comply with any applicable legal requirements, equating to written communications. Moreover, by providing your phone number either in conjunction with your shipping details or when soliciting a call back, you authorize us to contact you at that number regarding matters pertinent to your order, request, or other site-related topics.

All reviews, remarks, feedback, suggestions, ideas, or other submissions that you share, either on or through Vedasmi Herbals’ Website or in association with your use of this Website (hereinafter referred to as “Comments”) become the exclusive property of Vedasmi Herbals. By sharing such Comments, you hereby transfer to Vedasmi Herbals all global rights, titles, and interests, including intellectual property rights contained therein. Consequently, Vedasmi Herbals retains unrestricted rights, both commercially and otherwise, over these Comments and may utilize them without any limitations or obligations to compensate you.

Vedasmi Herbals is entitled to, without any restrictions, use, modify, adapt, publish, display, and distribute any Comments you submit for any conceivable purpose. Furthermore, Vedasmi Herbals is not obligated to: (1) keep any Comments confidential; (2) offer any compensation for receiving and using the Comments; or (3) respond to any Comments.

You confirm that your Comments will adhere to this policy and will not infringe upon any third party’s rights, including but not limited to copyright, trademark, and privacy rights, or result in harm to any individual or entity. You additionally commit to not engaging in the submission of defamatory, unlawful, abusive, or obscene material, or disseminating software viruses, unsolicited promotional materials, ‘spam’, or similar disruptive communications. While Vedasmi Herbals does not routinely supervise Comments, we reserve the discretion to oversee, amend, or remove Comments as necessary.

By submitting Comments, you grant Vedasmi Herbals the permission to use the name associated with your Comments. You are obligated to use authentic and truthful contact details and refrain from misrepresenting your identity or the origin of your Comments. You bear sole accountability for the content of your Comments and agree to shield Vedasmi Herbals and its affiliates from any repercussions arising from the Comments you provide.

Neither Vedasmi Herbals nor its affiliates assume liability for Comments submitted by you or any third party.

Vedasmi Herbals, alongside our suppliers and licensors, unequivocally retain all intellectual property rights encompassing all text, programs, products, processes, technology, content, and other materials presented on this website. Accessing this website does not grant, nor should it be perceived as granting, any license pertaining to any intellectual property rights held by us or any third party. We own or hold licenses for all rights, including copyrights associated with this website. Any unauthorized utilization of the website or its contents is strictly prohibited.

You are forbidden from altering, distributing, or reposting any material from this website for any purpose. The names, logos, product and service names, design marks, and slogans of Vedasmi are either trademarks or service marks of Vedasmi or are utilized under license. All other marks remain the property of their respective owners. The materials contained on this website do not confer any license for trademarks or service marks, and no one is authorized to employ any names, logos, or marks in any manner by accessing this website.

This website may feature references or hyperlinks to third-party websites or information, provided solely for your convenience. These inclusions do not imply our endorsement, sponsorship, or recommendation of any third party, their information, products, or services. Vedasmi Herbals does not assume responsibility for the content of any third-party websites and offers no guarantees regarding the accuracy of the materials on such sites. Engaging with such third-party websites is at your sole risk.

The website contains materials, including but not limited to images, text, illustrations, and videos (hereafter referred to as “Contents”), that are designed exclusively for personal, non-commercial utilization. You are permitted to download or copy the Contents for personal use, yet no rights, titles, or interests are transferred to you through such actions. It is prohibited to exploit the Contents in any form, including reproduction, transmission, and distribution, other than stipulated herein.

The software utilized on this website is the property of Vedasmi Herbals or its affiliates, protected under Indian and international copyright laws. It is intended only to facilitate shopping on this platform. Any other use of the Content and software on this website is strictly forbidden. Unless explicitly stated, all Contents are protected by Indian and international copyright laws, being intellectual properties owned, controlled, or licensed either by us, our affiliates, or third parties who have granted us licensing rights.

The collective presentation, arrangement, and assembly of all Contents on this website represent the exclusive property of Vedasmi Herbals and are safeguarded by Indian and international copyright laws. Vedasmi Herbals maintains a stringent policy against offering counterfeit goods, ensuring that no products bearing trademarks or logos identical or substantially similar to others’ trademarks are available.

By utilizing this website and any services offered herein, you acknowledge the potential of encountering content that could be perceived as offensive, inappropriate, or objectionable, regardless of whether such content is identified as such. You agree to navigate the website and utilize its services at your exclusive risk. In accordance with the maximum extent allowed by the relevant laws, neither we nor our affiliates bear any liability for content that you may find offensive, inappropriate, or objectionable.

This User Agreement remains in effect until it is terminated by either you or us. You have the right to terminate this User Agreement at any moment by notifying us in writing through the Indian postal system using registered post, expressing your desire to discontinue your association with this website; however, it is mandated that you cease any further usage of this website. Conversely, we retain the right to terminate this User Agreement at any time without prior notice, subsequently revoking your access to the website. Such termination will be executed without any liability to Vedasmi.

Following the termination of this User Agreement by either party, you are required to swiftly delete all materials acquired from this website, inclusive of all derived copies, irrespective of whether they were created in adherence to this User Agreement or not. Notwithstanding the termination, our entitlement to any Comments persists. It should be noted that the termination of this User Agreement will not absolve you of the responsibility to settle any outstanding payments for products ordered from the website, nor will it impact any liabilities that might have incurred during the period governed by the User Agreement.

You are strictly prohibited from engaging in actions that violate or attempt to breach the security protocols of the website, including but not limited to:

• Unauthorized access to data, server, or accounts;
• Conducting system or network vulnerability tests without proper authorization;
• Interfering with the service directed towards other users, hosts, or networks, through means such as virus deployment, overloading the system, spamming, or initiating crashes;
• Transmitting unsolicited emails encompassing promotions, advertisements of products or services;
• Manipulating TCP/IP packet headers or the header information in emails or newsgroup posts.

Engaging in actions that compromise system or network security may incur civil or criminal liabilities. We are committed to thoroughly investigating potential violations and collaborating with law enforcement agencies to prosecute individuals responsible for such breaches.

You are obliged to refrain from utilizing any device, software, or routine to disrupt or attempt to disrupt the proper functioning of this website or any ongoing activities therein. Furthermore, you must not employ any engines, tools, agents, or other devices or mechanisms, including browsers, spiders, robots, avatars, or intelligent agents, to navigate or search the website, excluding the search engine and agents provided by Vedasmi Herbals and generally available third-party web browsers.

We implement stringent technical and security measures to safeguard against unauthorized access, accidental loss, destruction, or damage to your information. Your personal details are securely stored on our protected servers fortified with firewall technology.

Please note that Vedasmi Herbals does not retain debit or credit card data or any other financial information. All transactions are conducted via a third-party gateway utilizing a 128-bit encryption secured server software (SSL). Vedasmi Herbals directs customers to the necessary gateways or webpages but does not assume any responsibility for potential loss or damage arising from the disclosure of personal information through third-party gateways.

Despite our efforts to maintain the security of your information, Vedasmi Herbals is not liable for any loss or damage resulting from inadvertent or unintentional disclosures of personal information pertaining to your account or online transactions involving credit/debit cards, net banking, and their respective verification processes.

We uphold physical, electronic, and procedural safeguards for the collection, storage, and dissemination of your information. To further ensure your privacy and security, we undertake a verification process to authenticate your identity before granting access or facilitating alterations to your personal information. If you have created a profile on our website, a unique ID and password are necessary to access your account. It is incumbent upon you to secure your password and prevent unauthorized access to your computer.

This User Agreement embodies the full agreement between you and us regarding the usage of Vedasmi Herbals’ website/services, and it replaces all preceding or simultaneous communications and proposals, irrespective of whether they are electronic, oral, or written, that may have occurred between you and us pertaining to the website/services.

In the event any provision of this User Agreement is found to be invalid or unenforceable under applicable law, such provision will be superseded by a legally valid and enforceable provision that most accurately reflects the original intention of the applicable provision. This alteration will not affect the validity and enforceability of the remaining provisions of the User Agreement, which will remain in full effect.

Furthermore, any failure on our part to address a violation by you or others does not forfeit our right to undertake actions in cases of subsequent or analogous violations in the future. This agreement holds unless explicitly stated otherwise within this document.

Should you have any grievances, remarks, inquiries, or suggestions pertaining to any of our products or services, we encourage you to reach out to our dedicated Grievance Officer. This officer is committed to addressing your concerns swiftly, with the guarantee to provide a resolution within one month from the date of receiving your complaint.

You can communicate your concerns through the following means:

Postal Mail:

Address your concerns to:
Grievance Officer
Vedasmi Herbals
2nd Floor, Neelkanth Tower
Block Road, Ratu
Ranchi – 835222
Jharkhand

Email:

Direct your emails to:
info.vedasmi@gmail.com

We appreciate your feedback and are here to assist you in any way we can. Thank you for your cooperation.

The content available on this website is designed to provide general information and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. It is not a replacement for individualized guidance from healthcare providers or professionals.

While Vedasmi Herbals may feature advice or information from healthcare or nutrition experts, this should not be utilized to diagnose or treat health issues, nor to prescribe any medications. Furthermore, statements and information regarding dietary supplements have not undergone evaluation by the Food and Drug Administration and are not crafted to diagnose, heal, or prevent any diseases or health conditions.

We strongly advise that you meticulously read all information on the product packaging before usage. It is important to note that the effects of our products can vary between individuals, and no particular outcome should be viewed as a standard or typical result.

For personalized medical guidance, we recommend consulting with a qualified healthcare professional to address your individual health concerns.